What makes us different
01
Custom analysis
Our analysis is adapted to the characteristics of each project: volume, channels, languages of your messages.
Human + Artificial Intelligence
ERDIL is specialised in customer feedback analysis for more than 15 years. Our methodology combine Artificial Intelligence (AI) and human expertise for an optimal precision and traceability of the analysis.
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Usability
Our output interface, Esatis, is constantly being improved. Our goal is to provide you the best usability, a more convenient navigation and all the tools to transform verbatim into relevant insights.
Reactivity
Client support has always been a major concern for ERDIL. Whether at the launch of a project, during its deployment or its evolution, you can rely on the reactivity of our teams.
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Conviviality
We are commited to develop trust, benevolence and conviviality in our collaboration with all of our stakeholders! Our events also embody these values.
Commitment
ERDIL also want to combine economic success and CSR commitment. Discover why those issues matter for us and our day-to-day actions.
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Local and international rooting
We are located in Besançon… with an international activity in more than 25 countries. We cultivate this dual attachment and we are proud of that!
They trust ERDIL
