Agenda

Find below a list of Customer Relationships events we are organising and participating in 2023.

Events to come

  • We invite you to our next Closed Workshop which will for once take place <strong>in Lyon</strong> on Thursday 23 November, afternoon. Don’t miss insightful discussions with your Customer Relationship peers on best practices and verbatim-related ROIs!

    Date
    Thursday 23 November 2023
    Location

    MaPièce Tour Rose – Salon Mia Stanza

    22 rue du boeuf 69005 Lyon

  • Benefit from extraordinary discussions with other Customer Relationship Managers on issues of your choice and identify innovative solutions.

    Our User Groups are open exclusively to our clients.

    Date
    November 2023
    Location
    Orange’s premises
  • We invite you to our next Closed Workshop which will take place <strong>in Lyon</strong> on Tuesday 6 February, afternoon. Don’t miss insightful discussions with your Customer Relationship peers on best practices and verbatim-related ROIs!

    Date
    Tuesday 6 February 2024
    Location
    in Paris

Past events

  • We will be present at the 2023 edition of the Customer Relationship & Marketing Meetings and it will be our pleasure to meet you during the one-to-one meetings!

    Date
    from 19 to 21 September 2023
    Location

    Palais des Festivals et des Congrès de Cannes

    Stand A04

  • We invite you to the eleventh edition of our spring Panel Discussion on Thursday 25 May 2023, organised conjointly with the AMARC! Come and discover the feedback of Elior, Malakoff Humanis and Renault.

    For further information and registration, please visit the dedicated page: ERDIL’s 2023 Panel Discussion.

    Date
    Thursday 25 May 2023
    Location

    Four Seasons Hotel George V
    75 008 Paris

  • The salon Stratégie Clients is one of the major Customer Relationship events. Each year, it brings together professionals and service providers around stands, workshops and conferences at the Parc des Expositions in Paris. It will be our pleasure to meet you once again at our stand (H12) and at our conference featuring feedback from Roole!

    Date
    from 28 to 30 March 2023
    Location

    Paris – Porte de Versailles
    Stand H12

  • Discover the highlights of feedback from B2B and B2C companies such as energy providers, e-commerce companies, ready-to-wear brands, telecom companies as well as car manufacturers…

    Date
    Thursday 9 February 2023
    Location

    Ladurée Paris Royale – Salon Saint-Honoré

    16-18 Rue Royale, Paris VIII

  • Discover the feedback of Roole’s Customer Experience Director Anne-Marie Quina during the December 2022 edition of the Pépite Café…

    Date
    Thursday 15 December 2022
    Location
    Video conference
  • As has been the case for the past three years, ERDIL is once again a partner of the Tendances de la Relation Client (2022)!

    Date
    Wednesday 8 December 2021
    Location
    First floor of the Eiffel tower
  • Benefit from extraordinary discussions with other Customer Relationship Managers on issues of your choice and identify innovative solutions.

    Our User Groups are open exclusively to our clients.

    Date
    18 November 2022
    Location
    Toyota
  • Come meet us and take part in our workshop at Customer Relationship & Marketing Meetings 2022 in Cannes : “The verbatims are getting worked up!” ! With our workshop discover the different methods to exploit customer feedback, by various customer cases from sectors such as automotive, commerce, energy, services…

    Date
    14 & 15 September 2022
    Location

    Palais des Festivals et des Congrès de Cannes

    Stand A04

  • ERDIL celebrated its 15th birthday and the opening of its new premises on June 16 and 17, 2022 with its clients, partners and local supporters…

    Date
    16 and 17 June 2022
    Location
    ERDIL’s premises in Besançon
  • Our 18th User Group was held on the first day of ERDIL’s 15th birthday celebrations, on Thursday afternoon. It was mainly focussed on unveiling Esatis v4: the latest version of our visual interface.

    Date
    Thursday 16 June 2022
    Location
    ERDIL offices
  • Stratégie Clients (The Customer Relationship Exhibition) is one of the leading events in this field. Each year, it brings together professionals and service providers around the stands, workshops and conferences at the Parc des Expositions in Paris.

    Date
    from 29 to 31 March 2022
    Location
    Paris – Porte de Versailles