October 2019 Closed Workshop
The hidden value of your customers' messages
Tuesday 15 October 2019
From 2:30pm to 4pm
Talents Room – Académie du Service
87 Boulevard Haussmann 75 008 Paris
Our October 2019’s Closed Workshop was held in our partner Académie du Service’s offices.
During this event, Carole Pommois, International CSI Project Manager at Stellantis (formerly Groupe PSA) shared her experience on the use of customer feedback analysis within the automotive company.
If you want to learn more about some verbatim-related best practices followed by our clients, you can read our article (in French): “Que faire de vos verbatim ?”