We are pleased, along with our partner the AMARC, to invite you to our upcoming “Spring Panel Discussion”, which will be taking place on Thursday 6 June 2024!
A new location will be introduced this year: the Pavillon Élysée Té! This change aside, our tried and tested formula remains the same: you will benefit from feedback coming from three Customer Satisfaction Managers, whose identities are soon to be revealed. Leading this session will be Marie-Louis Jullien, General Delegate of the AMARC.
The present speakers will share their insights on customer relationship within their company. Different strategies and implemented actions, ranging from customer relationship management and verbatim exploitation to customer culture and customer listening tools, will also be discussed. All of this in a nice convivial setting that lends itself to a variety of discussions.
2 pm – 2.30 pm: Reception and coffee
2.30 pm – 4 pm: Panel Discussion
4 pm – 4.30 pm: Q&A with the audience