2024 Panel Discussion

Along with our partner the AMARC, we invite you to our upcoming “Spring Panel Discussion”, which will be taking place on Thursday 6 June 2024 at the Pavillon Élysée Té!

Led by Marie-Louis Jullien, our 2024 Panel Discussion will allow you to benefit from feedback from:
• Julie Charrier, Voice of the Customer Director at Compagnie des Alpes
• Anne-Marie Quina, Customer Experience Director at Roole
• Benoît Larere, Head of CX Program at DB Shenker

The three speakers will share their insights on Customer Relationship within their company. Different strategies and implemented actions, ranging from Customer Relationship management and verbatim exploitation to customer culture and customer listening tools, will also be discussed. All of this in a nice convivial setting that lends itself to a variety of discussions!

Agenda :

2 pm – 2.30 pm: Reception and coffee
2.30 pm – 4 pm: Panel Discussion, feedback
4 pm – 4.30 pm: Panel Discussion, Q&A with the audience

Mandatory reservation through the form below or by contacting us at +33 3 81 25 29 86 or +33 7 49 69 35 02 (limited admission event, reserved to companies providing customer support services)