It was our pleasure to meet you once again at the 2023 edition of the Stratégie Clients salon on 28, 29 and 30 March at our stand (H12) and at our workshop which featured a testimonial from our client Roole.
Keys to a successful customer experience with Roole and ERDIL
Autonomy, time and originality: could these be the three must-have components of a successful customer experience?
Following a noticeable remote intervention at our last Pépite Café AMARC, Roole Customer Experience Director, Anne-Marie Quina, along with Amandine Fournier, Process Manager at Roole), provided feedback at the occasion of our conference at the Strategie Clients salon.
Discover how Roole provides its members with an original, quality experience and how ERDIL’s verbatim analysis solution helps achieving it. A process which was illustrated with various concrete examples as well as tested and approved solutions and methods.