Our 2015 Panel Discussion was the opportunity to look back at the results of our survey made in partnership with IPSOS: « 2011-2015: evolution of listening to the customer in big companies »!
We would like to thank Thierry Spencer, our loyal animator , as well as all the speakers for the event:
- Christine PEYRAUD-MAGNIN, Head of Customer Surveys at Echangeur by BNP Paribas Personal Finance
- Carole POMMOIS, International CSI project manager at Stellantis (formerly PSA Peugeot Citroën)
- Emmanuel SANTONI, Counselor at AMARC
- Marie-Paule BAYOL, Deputy Managing Director at IPSOS CX