2025 Panel Discussion

The place of the Voice of the Customer in companies in 2025

Date

Thursday 5 June 2025

Admission starting at 2 pm

Location

Pavillon Élysée Té
10, avenue des Champs-Élysées, Paris 8e

Along with our partner the AMARC association, we are pleased to invite you to our upcoming Panel Discussion, taking place on Thursday 5 June 2025 at Pavillon Élysée Té!

Led by Marie-Louis Jullien, our 2025 Panel Discussion will include testimonies from:

  • Hughes Brault, Customer Relationship Director, Batigère
  • Jérémy Le Bris, B2B Customer Relationship Director, Edenred
  • Sébastien Poiblanc, Customer Experience Operations Director, MACIF

The place of the Voice of the Customer in companies in 2025

We will start the Panel Discussion by presenting the findings of our study « The place of the Voice of the Customer in companies in 2025 ».

💡 Speakers will expand on the highlights of this study by sharing best practices and continuous improvement elements they have implemented in their own company.

Contact us to get the findings of our study « The place of the Voice of the Customer in companies in 2025 ».

Discover all the editions of ERDIL’s Panel Discussions